Orders ship from within Australia and typically arrive in 3–7 business days. All orders are trackable, and you’ll receive updates via email and SMS.

Absolutely. We offer free support and consultations to help answer questions about our products, protocols, or testing procedures. You can schedule a call here.

Due to the sensitive nature of our products, we do not accept returns or refunds. However, if there’s an issue with your order, contact us and we’ll resolve it to the best of our ability.

Many cheaper products still have endotoxins like Lipopolysaccharide present which can be extremely harmful to humans, they lack third-party testing, usually sourced offshore from dodgy suppliers, and don’t meet sterility standards. XP3 prioritises quality, verified purity, and safety.

Each order typically includes your selected vial(s), sterile packaging, and any relevant protocol or support materials, depending on the product or stack selected. Please note: needles, syringes, and bacteriostatic water are not included.